pusatkoinPrivacy Policy

This page describes what we collect when you use pusatkoin and how we keep that data protected. We at pusatkoin collect personal information only as necessary to operate our platform, process payments, and comply with applicable law. Your data remains confidential and is never sold to third parties outside our business operations.

When you open an account on pusatkoin, register a payment method, or place a wager on our sportsbook or live-dealer tables, we record your email, identity details, transaction history, and betting activity. We use this information to verify your identity, process deposits and withdrawals, detect fraud, and maintain regulatory compliance in jurisdictions where we operate.

We understand that privacy is essential to your confidence in pusatkoin. This policy outlines our data practices, your rights, and how to contact us with privacy concerns.

What Data We Collect at pusatkoin

We collect the following types of information when you use pusatkoin:

• Account information: Your email address, full name, date of birth, phone number, and residential address (required for account creation and verification).
• Identity verification: Copy of your government-issued ID, proof of address, and additional documents needed to comply with anti-money-laundering and know-your-customer rules on pusatkoin.
• Payment details: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer through mobile banking, local payment, online payment, or e-wallet, we record the payment method, transaction amount, and timestamp. We do not store full card numbers or banking credentials; our payment processor retains those details separately.
• Betting activity: Your wagering history on pusatkoin sportsbook (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton, esports including Mobile Legends, Free Fire, PUBG Mobile), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways).
• Device and usage data: Your IP address, browser type, operating system, pages visited on pusatkoin, session duration, and interaction patterns. We use this to detect fraud and improve platform performance.
• Communication records: Messages you send to our support team via live chat, email, or phone are logged for service quality and dispute resolution.

We collect this information automatically through cookies and tracking pixels. Our pusatkoin platform uses cookies to remember your login session, language preferences, and betting history. You may disable cookies in your browser settings, though this may limit platform functionality.

How We Use Your Data on pusatkoin

We use the data we collect at pusatkoin for the following purposes:

Account operations

We verify your identity, process your deposits and withdrawals, and manage your pusatkoin account balance and transaction history.

Fraud detection

We monitor betting patterns and account activity to detect suspicious behaviour, account takeover attempts, and money-laundering activity on pusatkoin.

Legal compliance

We use your data to comply with local regulations in jurisdictions where pusatkoin operates, including anti-money-laundering, counter-terrorism financing, and gambling licensing requirements.

Customer support

Our pusatkoin support team accesses your account history to resolve disputes, answer questions, and investigate complaints.

Platform improvement

We analyse pusatkoin usage patterns to enhance game selection, table limits, payment channels, and customer experience.

We at pusatkoin will never sell your personal data to external marketers or share your betting history with third parties outside our business operations.

Your Rights and Our Data Protection Practices

We at pusatkoin store your personal data on secure servers located in multiple regions, including jurisdictions outside Indonesia. Our servers are protected by SSL encryption, firewalls, and intrusion-detection systems. We conduct regular security audits and maintain redundant backups to prevent data loss.

You have the right to access, correct, or delete your personal data on pusatkoin. To exercise these rights, contact our privacy team via email. We will respond to your request within 14 business days. If you believe your data has been compromised or misused, notify us immediately so we can investigate.

We use third-party service providers to process payments, conduct identity verification, and deliver customer support on pusatkoin. These processors operate under strict data-protection agreements and are prohibited from using your information for any purpose other than providing services to pusatkoin. We ensure all processors maintain security standards equivalent to our own.

Cookies and Tracking

Our pusatkoin platform uses cookies to enhance your experience. Essential cookies maintain your login session and remember your preferences. Analytics cookies help us understand how users interact with pusatkoin's sportsbook, live-dealer tables, and slot games. You may manage cookie settings in your browser; disabling cookies may affect pusatkoin functionality.

We also use pixel tags and web beacons to track page visits and conversion metrics on pusatkoin. These tools do not collect personal data—they record anonymous usage patterns to improve platform performance.

Data Transfers and Jurisdiction

Our pusatkoin servers may sit outside your jurisdiction. By using pusatkoin, you consent to your data being transferred to, stored in, and processed in countries other than your country of residence. We apply appropriate safeguards—such as Standard Contractual Clauses—to protect your data during international transfers.

Users accessing pusatkoin from Jakarta, Surabaya, Bandung, Medan, Semarang, and other Indonesian cities should understand that their data may be processed outside Indonesia. We comply with Indonesian data-protection law and applicable regulations in other jurisdictions where we operate.

Contact Us About Your Privacy

If you have questions about our privacy practices at pusatkoin, want to exercise your data rights, or wish to report a privacy concern, contact our privacy team:

• Email: [email protected]
• Live chat: Available on pusatkoin platform during business hours (Monday–Friday, 08:00–17:00 WIB)
• Phone: Available for urgent privacy matters during standard business hours

We may update this privacy policy periodically to reflect changes in our data practices or applicable law. We will notify you of material changes by email or by posting a notice on pusatkoin. Your continued use of pusatkoin after an update constitutes acceptance of the revised policy. This policy was last updated and is effective as of the date listed at the bottom of this page.